What to Do If You Are Renting an Office in a Bad State

Renting an office that is in poor condition, especially one that has mould, smells bad, and affects your health and staff’s productivity, can be a serious issue. As a tenant in the UK, you have legal rights to a safe and healthy work environment. 

If your landlord does not resolve these issues, you may have grounds for legal action or even compensation. This article will guide you through your rights, the steps to take, and the options available if your office space is in a bad state.

Identifying the Problem

If you notice mould, persistent bad odours, or other conditions that are affecting the health and productivity of you and your staff, it is essential to address these issues promptly. Mould, for example, is not only unsightly but can cause respiratory issues, especially for those with asthma or allergies. 

Bad smells may indicate underlying issues like damp or poor ventilation, which can also have long-term health impacts. In a survey conducted by the Chartered Institute of Environmental Health (CIEH), 40% of employees reported health issues caused by poor working conditions, highlighting the seriousness of these problems.

When your staff’s productivity begins to decline due to the office environment, it not only affects their well-being but also impacts the success of your business. Poor air quality, damp conditions, or other hazards can create an uncomfortable atmosphere that lowers morale and hinders efficiency. In the long run, this can affect your company’s bottom line, making it crucial to act as soon as possible.

Reporting the Issue to Your Landlord

“Your first step should be to report the issues to your landlord,” explains Simon Rinder, Director at office agency group, Pilcher London

“It’s important to document everything – take photographs, record dates when problems were noticed, and note any health effects experienced by you or your staff.”

Under UK law, landlords are responsible for maintaining the premises in a good state of repair. The Landlord and Tenant Act 1985 states that landlords must ensure the property is fit for purpose, meaning it should be safe, dry, and free from hazards like mould or structural problems.

Once you’ve reported the issues, the landlord is legally obliged to address them within a reasonable timeframe. For instance, if there is mould, they should arrange for professional cleaning or structural repairs to prevent the issue from recurring. If your landlord fails to respond or resolve the issues, you may need to take further action.

Your Legal Rights as a Tenant

As a tenant, you have several legal rights that protect you from unsafe or unhealthy office conditions. Under the Health and Safety at Work Act 1974, employers, including those who rent office space, have a duty to provide a safe working environment for their employees. If the state of your office is compromising the health and safety of you and your staff, you could potentially hold your landlord accountable.

If your landlord does not take action, you can report them to your local council’s environmental health department. The council can conduct an inspection of the property, and if they find it to be hazardous, they can serve an improvement notice on the landlord, requiring them to make the necessary repairs. If the landlord still fails to comply, they could face legal penalties, and you may have the right to terminate your lease.

Claiming Compensation

If the poor state of the office has caused financial losses, either through decreased productivity or health-related costs, you may be entitled to compensation. You can seek legal advice to file a claim for damages. For example, if your business has suffered losses due to staff illness caused by mould exposure, you could potentially get damp compensation and recover these costs from your landlord.

In a recent report by the Health and Safety Executive (HSE), businesses in the UK lost an estimated 30 million working days in 2021 due to work-related ill health. If your landlord’s negligence has contributed to similar issues in your office, it may strengthen your case for compensation.

Final Steps and Prevention

If the issues persist despite your efforts, you may want to consider relocating to a new office. Before signing a new lease, always inspect the property carefully to avoid similar problems. You can also negotiate clauses into your lease agreement that clearly define the landlord’s responsibilities for maintenance and repairs.

In summary, you have legal rights as a tenant to ensure your office is safe and healthy. If your landlord fails to address issues like mould or poor air quality, you can take steps to protect yourself and your staff, including reporting them to the council or seeking legal action.